Frequently Asked Questionse

On-Premise BASSET Certification is designed for individuals working in establishments where alcohol is consumed on-site. These establishments include bars, restaurants, nightclubs and other similar venues. On-Premise BASSET Certification focuses on responsible alcohol service techniques, managing intoxicated patrons, preventing overconsumption and maintaining a safe and enjoyable environment for customers.

Off-Premise BASSET Certification is intended for individuals employed in establishments where alcohol is sold for consumption off-site. Examples of off-premise establishments include liquor stores, convenience stores, grocery stores and gas stations. Off-Premise BASSET Certification emphasizes responsible sales practices, checking ID, recognizing signs of intoxication, preventing sales to minors and ensuring compliance with applicable alcohol laws and regulations.

Be sure to enroll in the correct course. If you have questions about which course to take, call us 9 a.m. to 5 p.m. EST Monday through Friday at 800-972-5654 and we'll gladly answer your questions.

Illinois BASSET (Beverage Alcohol Sellers and Servers Education and Training) is a mandatory training program for individuals who serve alcohol for on-site consumption. This includes bartenders, servers, bouncers and other employees of bars, restaurants and similar establishments.

This training aims to promote responsible alcohol service and prevent alcohol-related incidents. BASSET training is also recommended for off-premise alcohol employees, such as those working at liquor stores, grocery stores and convenience stores.

Completing Illinois BASSET training helps sellers and server understand the laws and regulations surrounding alcohol sales and service. It teaches responsible alcohol service techniques and provides strategies to prevent overconsumption, underage drinking and alcohol-related incidents. It also helps establishments avoid legal issues and liabilities related to alcohol service.

Yes, BASSET training is required for most alcohol employees. As of July 1, 2018, Illinois requires on-premise alcohol servers and employees who check ID for alcohol service to complete BASSET certification training. Your county or employer may also require you to complete the course to sell alcohol for on- or off-premise consumption.

Illinois BASSET training is valid for three years. After the certificate expires, you must retake the training and obtain a new certificate to continue selling or serving alcohol.

No specific prerequisites or qualifications are required to participate in Illinois BASSET training. It is open to individuals who are at least 18 years old and working in roles that involve selling or serving alcohol.

Illinois BASSET training covers a range of topics related to responsible alcohol service. Some common areas covered include state and local alcohol laws, identification of fake or altered identification cards, strategies to prevent over-service and intoxication, handling difficult situations and recognizing signs of intoxication and alcohol abuse.

The Illinois BASSET certification is specific to Illinois and may not be directly transferable to other states. Each state has its own regulations and requirements regarding alcohol service and training. If you plan to work in another state, you may need to complete the alcohol training program mandated by that state.

Yes, many employers in Illinois require individuals to complete BASSET training before starting work in an alcohol service or sales position. It is recommended to check with prospective employers about specific training requirements during the application process.

The REAL ID Act is a federal law that sets security standards for state-issued identification cards, including driver's licenses. In Illinois, it affects the design and requirements for obtaining a REAL ID-compliant driver's license or identification card.

Alcohol sellers and servers should familiarize themselves with REAL ID security features to ensure that customers provide valid identification.

The enforcement of REAL ID requirements for domestic flights and federal facilities in Illinois began on May 3, 2023.

Validation questions are questions we ask throughout the course to verify you are who you say you are. You provide an answer to these questions during course enrollment. We know the questions are not fool-proof, but the state requires them so we can confirm students complete the course unassisted.

Most computers will work with this course as long as you have Internet access. You can login from multiple computers, as long as you are connected to the Internet and remember your username and password.

We've got you covered. A live toll-free support center is available to take your calls, or you may send an email and chat. Our help desk can help you with the most frequent issues such as lost passwords, un-locking the course, downloading Flash and more. If there is an issue they cannot handle, one of our instructors (available from 9 a.m. to 5 p.m. EST Monday through Friday) will be notified to help you with content or certification questions.

Once you’ve enrolled, completed the course and passed the final exam with a score of at least 70%, you will have access to a customized printable certificate. This will serve as your permanent certificate of completion.

Print two copies of your certificate — one to give to your employer, and one to keep for your personal records.

At any time during the validation period of the certificate, you may login again and click on "Resume Course" to go to the end of the completed course and reprint your certificate.

You will need to use the same username and password you originally used to take the course. If you have forgotten this information, please call Customer Service at 800-972-5654.

You may take this course from any computer with Internet access. If the computer you have chosen to take the course on does not have a printer connected to it, you may still take the course on this computer.

After you complete the course, login again. Click on "Resume Course" to go to the end of the completed course and print your certificate. You will need to use the same username and password you originally used to take the course. If you have forgotten this information, please call Customer Service at 800-972-5654.